54K views · 2K reactions | Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge". You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills. | Kwestyon | Facebook
16:33
54K views · 2K reactions | Curious about what goes on during a moc…
54.7K views1 week ago
FacebookKwestyon
In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is. | Kwestyon
8:11
In this mock call, you will learn how to de-escalate a sup call (supervis…
110.2K viewsJul 10, 2021
FacebookKwestyon
Mock Sales Calls: 10 Step Guide With Tips, Scripts, and Examples for 2026
Mock Sales Calls: 10 Step Guide With Tips, Scripts, and Examples f…
Dec 24, 2023
close.com
Here’s the significant difference between negative and positive scripting in customer service. In this billing mock call, you'll observe two agents interacting with the same customer differently—one using negative scripting and the other employing positive scripting. 00:00 Question 00:28 Negative Scripting Call 07:54 Positive Scripting Call 11:24 Conclusion | Kwestyon
4:23
Here’s the significant difference between negative and positive scr…
1.5M viewsMay 24, 2024
FacebookKwestyon
Call Center Script
3:30
Call Center Script
115.7K viewsJan 3, 2021
YouTubeCristine Asis
TECHNICAL SUPPORT REPRESENTATIVE SAMPLE CALL | MOCK CALL + BONUS TIPS #FORBEGINNERS #SUREJOBOFFER
TECHNICAL SUPPORT REPRESENTATIVE SAMPLE CAL…
71.3K viewsMar 29, 2021
YouTubeKuya Reneboy
Call Center Mock Call Process Explained
Call Center Mock Call Process Explained
244.3K viewsJan 12, 2025
TikTokrhoesies
Mock Call Flipkart Customer Support| How To Talk with Custo…
46.4K viewsJul 17, 2022
YouTubeMy Life
Mock Customer Service Call: Order Issues
18K viewsOct 9, 2023
TikTokccm3184
ALORICA INTERVIEW| FULL TIPS AND PROCEDURES FOR APPLIC…
88.6K viewsAug 3, 2020
YouTubeGeddy Mipania
14:54
Mock Job Interview | College Dropout, No Call Center Experience
225.6K viewsJun 15, 2022
YouTubeKwestyon
5:37
T-Mobile Customer Service call
240.2K viewsOct 3, 2015
YouTubeFederico Alves
3:17
Mock Call Sample Recording: PART 1
133.8K viewsJul 17, 2020
YouTubeCristine Asis
6:12
Dealing With Angry Customers
938.2K viewsJun 2, 2009
YouTubeMedia Partners Collection
11:14
3 MOCK CALLS Collection - Call Center Script
31.6K viewsJan 27, 2021
YouTubeCristine Asis
2:03
Sales Call example 1
1.5M viewsSep 24, 2012
YouTubeModuslinktube
10:23
Responsible Service of Alcohol
172.4K viewsFeb 6, 2014
YouTubedreamstreamstv
8:15
Comcast's 'Embarrasing' Customer Service Phone Call
717.7K viewsJul 16, 2014
YouTubeTDC
5:12
MOCK CALL PRACTICE: Bank Customer Service | Interactive Ses…
272.6K viewsAug 29, 2018
YouTubeRea Ninja
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.9K viewsAug 20, 2019
YouTubeRea Ninja
25:23
The 1 Rebuttal That Stops ALL Objections!
123.8K viewsJan 25, 2019
YouTubeCody Askins
7:24
Mock Call Sample Script | Billing Question | Short Version
286.6K viewsNov 8, 2020
YouTubeKwestyon
11:59
MOCK CALL PRACTICE: Billing Customer Service | Telco Accoun…
257.8K viewsAug 16, 2019
YouTubeRea Ninja
5:23
Call Center S1:EP 3 "Quality Assurance"
56.9K viewsOct 23, 2018
YouTubeThe Call Center
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
29:13
Real Estate Cold Calling Training - Mock Call Training
64.6K viewsDec 8, 2020
YouTubeVA Jessie Tutorials | Telecrew Outsourcing
2:07
Call Center Sample Calls: E-Commerce Store
68.4K viewsApr 3, 2014
YouTubeSpecialty Answering Service
9:27
MOCK CALL PRACTICE: Order Taking and Processing, Call Handl…
138.4K viewsAug 27, 2019
YouTubeRea Ninja
13:53
How To Deal With Irate Customers (With Mock Call Sample)
134.2K viewsJul 13, 2018
YouTubeRea Ninja
8:10
MOCK CALL PRACTICE: Basic Browser Troubleshooting | Interac…
141.9K viewsAug 24, 2018
YouTubeRea Ninja
See more videos
Static thumbnail place holder