U.S. employers added just 29,000 jobs in September as unemployment held at 4.2%, while revisions cut 60,000 jobs from July ...

Amalga Group CEO Jens Erik Gould says nearshore BPO providers must move from task execution to judgment, using frontline ...

One Point One Solutions lifts its stake in OPO Tech Lab to 62.75% by converting a ₹25.82 crore ($3.1 million) liability into ...

Sanderson acquires Nicoll Curtin's operations in the U.K., Ireland, Switzerland, Serbia, Singapore and the Philippines to ...

Half of firms in a Bessemer and Bain survey have cut or plan to cut staff due to healthcare AI, with billing and claims teams ...

Pakistan's $83 million Islamabad Technology Park will house about 100 tech companies and nearly 8,400 IT professionals as the ...

Nasscom President Rajesh Nambiar says AI is reinventing India's $60 billion BPM industry, not ending it, pushing outcome-based pricing and hybrid teams.

TCS and Infosys face subdued Q2 growth as mid-tier IT firms outperform, Nirmal Bang and JM Financial say, while Indian BPO firms eye a decent quarter.

Philippine IT-BPM is an export success but cannot lift services productivity alone, DEPDev Secretary Arsenio Balisacan says, urging AI-ready workers.

Uzbekistan pitches BPO and back-office services to U.S. freight and logistics firms at its first transport and logistics ...

UK right-to-work penalties of up to £60,000 per illegal worker now reach firms using contractors, agencies and platforms from ...

Telangana tops S&P Global's India data center policy index, with Maharashtra, Uttar Pradesh and Gujarat close behind at ...