Salesforce.com (CRM) is one of the stocks most watched by Zacks.com visitors lately. So, it might be a good idea to review ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance ...

A wave of data breaches impacting companies like Qantas, Allianz Life, LVMH, and Adidas has been linked to the ShinyHunters ...

Benioff says AI agents do 30% to 50% of the work within Salesforce, but the tech isn't reliable enough to take humans out of ...

On Friday, Salesforce.com said it would shut down do.com, its once-heralded task-management service. The closing is an odd one. The service has a loyal following and is lauded for its good design ...

It doesn’t matter if you’re using Salesforce.com, Microsoft Dynamics CRM or Oracle. In all likelihood, your CRM system is fine. You probably don’t need to invest in something else.

But Salesforce.com views Desk.com more as a potential competitor to more ad-hoc ways small-business owners are handling customer service now, such as through email, Bard said.

Salesforce completed an acquisition of Slack in July 2021 and one year later is raising prices for the company's main plan. Slack noted it has not increased prices since its initial launch in 2014.

It was during the heyday of the Internet boom, in March 1999, that tech veterans Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff launched salesforce.com. In true startup fashion ...

Salesforce.com’s elevation of Keith Block to co-chief executive creates a power-sharing structure that hasn’t always worked out for other companies By Jay Greene Aug. 8, 2018 7:11 pm ET Share ...

Salesforce adminsistrators are responsible for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups, among many others.