Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

As we celebrate Microsoft’s 50th anniversary, our annual State of the Partner Ecosystem moment is a great opportunity to ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

also referred to as Customer Journey Mapping. These include: • Improving Engagement: A better customer journey will naturally enhance and improve engagement rates across the board. Taking the ...

Beyond insights, AI orchestrates the entire customer journey, helping to ensure that interactions across channels are cohesive and relevant. Whether a prospect first interacts with a brand through ...

Create a custom map featuring your own locations or an interactive map where anyone can add location pins without registering. The map is based on Leaflet.js (no API keys - it's free!). Readme ...

Some couples are using video mapping — or projections — to create visual experiences intended to transport guests to another place. By Shivani Vora When Jonathan Dubin, 34, and Madison Bigos ...

In the world of B2B, customer journey maps have an additional level of complexity because organizations are often selling to a team rather than a single person. Therefore, when building a journey map, ...