According to Watkins, most current AI systems still rely heavily on human prompts, external orchestration, and task-by-task execution. While they may demonstrate fluency in language or generate ...

AI is now a part of our everyday lives. From the massive popularity of ChatGPT to Google cramming AI summaries at the top of ...

First announced last month, the feature lets users describe what they need in Settings, like “my mouse pointer is too small.” ...

With agentic AI, businesses need to start small: here are a few practical steps to get going quickly - and safely ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

AI is evolving from generative tools to autonomous agents, now African businesses face skills shortages as the tech giants shift focus from traditional coding bootcamps to ‘AI readiness’ – but are we ...

Startup Ellipsis Health wants to fill gaps in care management using artificial-intelligence-powered voice agents. | The ...

Cloudflare outage not caused by cyberattack, Dutch police identified 126 users of Cracked.io, the Victoria’s Secret ...

Currently, the AI assistance that users receive is deterministic; that is, humans are expected to enter a command in order to receive an intended outcome. With ambient agents, there is a shift in how ...

A deep internal audit of the users’ workflows within your retail SaaS product will help you discover the best opportunities ...

As companies move from narrow to generative to agentic and multi-agentic AI, the complexity of the risk landscape ramps up ...