After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Southwest’s CEO brands new bag fees and seat assignments as “choice,” but one traveler argues it’s really a shift toward ...

Southwest Airlines’ stock was headed higher Tuesday after Executive Chairman Gary Kelly announced plans to retire as part of a continued board “refreshment” at the airline, following urging ...

American Savings Bank has named John Jacobi as Executive Vice President and Chief Information Officer. John will oversee ...

Still headquartered in Lexington, Cartera continues to proudly contribute to the Massachusetts innovation economy. Its global ...

Bob Jordan said some people chose not to fly on Southwest because it lacked premium options offered by other airlines.

Jordan, CEO of Southwest Airlines, noted the additional staffing challenges ... I am really pleased with his resolve. I'm pleased with his engagement in the problem, his level of knowledge of the ...

Southwest Airlines is in the midst of a dramatic transformation, but the carrier may not be stopping at assigned seating and baggage fees. The low-cost airline's leadership isn't ruling out the ...

Southwest Airlines has seen a slate of changes, from eliminating bag fees and open seating to talk of European flights and partnerships.

Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO described it.

Southwest Airlines CEO does not sound worried after ending free bags.

Southwest Airlines' CEO isn't shrinking away from the major changes the airline has made in recent months. He appears to be doubling down. That's true when it comes to one of the most ...