Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. Oracle and Amazon Web Services jointly announced the launch of Oracle Database@AWS. The new ...

Oracle on Wednesday unveiled its latest updates to its Cloud Applications suite, bringing enhancements across customer experience (CX), enterprise resource planning (ERP), human capital management ...

When Oracle set out to create a fast, simple way for companies to buy its cloud services, it did so by first focusing on the success of the customer and then transforming its internal operations to ...

The Oracle CloudWorld conference this week brings together developers and customers to showcase new cloud services, database services and more. Making better business decisions faster is a top ...

A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

) today launched Oracle Knowledge Advanced, a new cloud solution within the Oracle Service Cloud that helps organizations deliver a better customer experience, while reducing overall customer support ...

Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud. The new offering should give Oracle customers, ...

The offering is intended to complement partner services, enabling solution providers to more quickly move customers onto Oracle Cloud Infrastructure, an Oracle executive told CRN. A new Oracle ...

New and existing customers receive free cloud engineering resources and tech support to streamline migration of their workloads to Oracle Cloud Infrastructure AUSTIN, Texas, March 31, 2021 /PRNewswire ...

AWS and Oracle each continually claim its cloud is superior, but the debate of which actually has the better product for enterprise IT users remains unresolved. An apples-to-apples AWS vs. Oracle ...