While customers still desire the option to speak with an adviser, they also increasingly want the ability to manage their ...

The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or seven percent of its workforce, could be at risk as the company shakes up its customer services. "We're ...

The personnel cuts equate to around 7% of the workforce, and would see the closure of three of its ten call centres, Leeds, ...

Coun Mark Hunter, Stockport council's Liberal Democrat leader, says the local authority had 'no prior indication' of Sky's ...

Amid layoffs news from the IT sector were making headlines now firing of employees has also started in the media industry.

An MP says he is 'extremely concerned' after Sky announced plans to shut their call centre in Stockport at the cost of more ...

London: The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or 7% of its workforce, could be ...

Media company Sky has said around 2,000 jobs are at risk as part of an overhaul of its call centres. The company, which owned ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Political leaders in Stockport have called for a meeting with senior management at Sky following the media group's decision to close its contact centre.