After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using ...

My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. Siemiatkowski said it’s true ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Klarna, Starbucks, and Duolingo are admitting that AI can't do everything. However, their actions show they still want AI to ...

Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

With AI becoming more integrated across industries, some tech CEOs are now using digital avatars for earnings calls. Klarnas ...

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

High-profile CEOs are using AI-generated avatars for quarterly results, with Klarna and Zoom leading the trend. Klarna ...