More businesses are realizing the significant benefits of leveraging external expertise for growth. Historically, many ...

Although predictive analytics is already an established technology in the West, it remains an emerging technology in ...

For Intel, LEAP 2025 has offered a strategic platform to showcase its latest technological advancements and engage with a ...

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

Hemant Bodke works in this dynamic and transformative space, using his expertise as a Java developer to drive innovation in ...

AI in digital marketing transforms customer interactions and business model development as well as automation workflow management.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

The latest trends in software development from the Computer Weekly Application Developer Network. This is a guest post for ...