Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...
Good morning, everybody, and welcome to day two of the 11th Annual J.P. Morgan Retail Round Up Conference. Lots of news out last night. It's my pleasure to have EVP and CFO of the Home Depot, Richard ...
IDFC FIRST Bank today announced that it has been authorised by Central Pension Accounting Office (CPAO), Government of India, ...
The days of simply selling phone plans and devices are long gone. Today’s telecom brands need to focus on customer ...
At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...
For years, traditional cybersecurity models have operated reactively, responding to threats only after they emerge. But as ...