Numerous companies in the United States have faced significant backlash in recent years. This article delves into the top 20 most hated companies in America, examining some of the reasons behind their ...

In today’s fast-paced business environment, customer satisfaction is paramount. Companies strive to deliver exceptional ...

One San Diego resident just took to r/AskAMechanic after a suspicious series of events at their local Ford dealership. The ...

In a major move, food delivery company Zomato has laid off as many as 600 customer support associates, less than a year after ...

Employees said reasons for termination were often vague — including minor attendance lapses, past customer interactions, or ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Australia’s corporate watchdog has called on superannuation funds to overhaul the way they deal with death benefit claims, ...