Microsoft has revealed that it saved over $500 million in its customer service division last year by deploying AI-powered agents across its service centers.

Overtime is an open secret in India’s IT sector. That's something everyone knows, but no one cares about. But IT workers are suffering a lot.

The Brazilian government is advancing plans to unify its taxation regimes in a bid to bring major U.S. tech companies under ...

Dotdash Meredith and NGN Advisory will deliver a collaborative presentation outlining their nearshore engineering strategy ...

Unemployment in Latin America experienced a slight decline in 2024, with countries such as Brazil, Colombia, and Peru ...

Intel Corporation is scaling back its manufacturing operations in Costa Rica as part of a broader global restructuring plan.

In a corporate spying lawsuit alleging encrypted communications, under-the-table cryptocurrency payments and a secretive ...

GFT Technologies has acquired Megawork, a Brazil-based SAP consultancy focused on sectors like manufacturing, pharmaceuticals ...

Nortal has acquired Nearsure, a nearshore IT provider headquartered in the U.S., marking a significant expansion of its ...

Tigo has secured a $205 million financing package from IDB Invest and Bladex to enhance and expand its fixed broadband infrastructure across El Salvador.