Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.

IT Ministry investigates AI chatbot Grok's use of Hindi slang and abuses on social media platform X, sparking AI debate.

But now, with artificial intelligence tools, travel planning is becoming much more personalized. Travelers are ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

AI chatbots are raising some concerns as they're appearing in more kid-friendly apps. There's limited research on their social and emotional impacts.

Using the State-Trait Anxiety Inventory, a common mental health assessment, researchers first had ChatGPT read a neutral ...

Google LLC is adding features to its artificial intelligence Gemini chatbot today that will allow it to collaborate with ...

In a blog post titled "Crossing the Uncanny Valley of Conversational Voice," the company dropped a demo of its new AI that ...

A new study has claimed that OpenAI's artificial intelligence chatbot ChatGPT can experience “stress” and “anxiety” when ...

The chatbots, powered by artificial intelligence, are designed to act like real people with distinct personalities and ...

Artificial intelligence used as a therapeutic tool dates back to the 1960s when a program called ELIZA gave scripted ...