The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

As Social Security marks its 90th anniversary, it remains a cornerstone of financial security for millions of Americans.

"This modernization is happening while Social Security faces its worst funding crisis in decades. The trustees in 2024 ...

Sen. Elizabeth Warren, a Massachusetts Democrat, said on Wednesday that she met with SSA Commissioner Frank Bisignano to discuss customer service, staffing levels and the pending elimination of paper ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

As a milestone approaches for social security in the United States, advocates are highlighting the importance of the program ...

The SSA is modernizing under Commissioner Frank J. Bisignano to improve service and trust, but experts warn of funding issues ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill eliminated taxes on Social Security and offered a bigger tax deduction for ...

The Social Security Administration has faced ongoing criticism over its customer service delays, especially with phone wait ...

The Social Security Administration reassigned some field office employees in an effort to bring down lengthy phone wait times ...