If the industry has invested so heavily in technology, platforms and scale, why does personalization remain so difficult?

The frame-style TV category has matured quickly. Matte screens, art-display modes, flush wall mounts and decorative beze ...

For most of media history, the complaint was that we did not have enough choice. ​Today, that problem has been solved so ...

A $30,000 Ferrari factory upgrade brings attention to the kind of changes that can be ordered directly through the ...

The vast majority of consumers, 91%, find at least one form of personalization intrusive, the study found. The personalization tactics most commonly cited as intrusive are tracking behavior across ...

I spend a lot of time with marketing leaders who, on paper, are doing personalization right. With experienced staff, robust data sets, and strategic campaigns, they should be influencing profitable ...

Sam Altman outlines OpenAI's plan to build AI-native consumer devices with Jony Ive, starting with a proactive smart speaker ...

Global AI-first cloud communications platform Infobip, has enabled the world's largest hot pot chain, Haidilao, to more than double key engagement metrics across its vast loyalty scheme.

Virtual Teammates and purpose-built AI models are real progress. Enterprise readiness is still the harder problem.

The OlloNi SS1 AI robot pet uses a 4K camera and facial recognition to learn your family, but its removable Red Heart memory ...

Many Worlds 2T Innovations LLC has filed a patent infringement lawsuit against OpenAI, alleging that OpenAI’s artificial ...

Google’s first Pixel Watch 5 update includes September security fixes alongside Gemini, hand gestures, GPS tracking, and more ...