While customers still desire the option to speak with an adviser, they also increasingly want the ability to manage their ...
London: The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or 7% of its workforce, could be ...
Comcast-owned British media group could likely trim seven per cent of its workforce in 2025, amid the company’s efforts to ...
Coun Mark Hunter, Stockport council's Liberal Democrat leader, says the local authority had 'no prior indication' of Sky's ...
Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's council has said. The media and telecoms company plans to close three of its 10 ...
Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...
An MP says he is 'extremely concerned' after Sky announced plans to shut their call centre in Stockport at the cost of more ...
Media company Sky has said around 2,000 jobs are at risk as part of an overhaul of its call centres. The company, which owned ...
Football communities across Scotland come together to save kit from landfill and help protect the future of football from ...
Graham Carey's bolt from the blue booked St Johnstone's place in the Scottish Cup semi-final. The 35-year-old produced a moment of magic against Livingston to seal a trip to Hampden for the Scottish ...
The 35-year-old produced a moment of magic against Livingston to seal a trip to Hampden ... after the restart with Stephen Kelly's wild sky-high strike after an hour the first genuine effort ...
A new book on 'Scotland's UFO hotspot', in Bonnybridge, Falkirk, details how the area has become famous for hundreds of ...