While customers still desire the option to speak with an adviser, they also increasingly want the ability to manage their ...

London: The British-based Sky broadcasting group said on Thursday that 2,000 jobs in the UK, or 7% of its workforce, could be ...

Comcast-owned British media group could likely trim seven per cent of its workforce in 2025, amid the company’s efforts to ...

Coun Mark Hunter, Stockport council's Liberal Democrat leader, says the local authority had 'no prior indication' of Sky's ...

Sky's decision to close its call centre in Stockport with the loss of up to 500 jobs will be "devastating", the town's council has said. The media and telecoms company plans to close three of its 10 ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

An MP says he is 'extremely concerned' after Sky announced plans to shut their call centre in Stockport at the cost of more ...

Media company Sky has said around 2,000 jobs are at risk as part of an overhaul of its call centres. The company, which owned ...

Telecoms and media giant, Sky, has begun consulting with staff as it looks to close a number of offices across the UK, including its Stockport site.

Livingston beat Falkirk for the third time in four games this season - but Lions boss David Martindale insists it won't stop ...

Scottish Championship leaders Falkirk visit third-placed Livingston, while Morton and Raith Rovers aim to improve their ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. It said that in addition to ...