Tough economic conditions could be the catalyst for AI adoption in corporate America as more companies turn to automation, ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Sebastian Siemiatkowski says Klarna’s fastest risers aren’t traditional engineers — they’re business people who have learned ...

Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

April’s tech layoffs affected 23,000+ workers – but not all roles are at risk. Discover what these cuts reveal about the 2025 ...

Duolingo CEO Luis von Ahn acknowledged employee anxiety over AI, urging teams to embrace the technology amid rising ...

A number of large tech firms are backtracking after going all-in on AI and rehiring staff that were let go to save money. The ...

With AI becoming more integrated across industries, some tech CEOs are now using digital avatars for earnings calls. Klarnas ...

The CEO reflected on Klarna’s previous shift in focus from human agents and to AI. “As cost unfortunately seems to have been a too predominant evaluation factor when organizing this ...

The CEO reflected on Klarna’s previous shift in focus from human agents and to AI. “As cost unfortunately seems to have been a too predominant evaluation factor when organizing this, what you end up ...