Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Alongside the HomePod mini, Apple introduced a new Intercom feature that's designed to let Apple device owners communicate with one another throughout the home, sending messages to specific rooms, ...

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

One of the only features my family and I consistently used on the various Amazon Echo or Google Home speakers we had around our home was the ability to broadcast a message to everyone in the house.

Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI's competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...

Founders used to be nerds in garages. Now, they're rockstars. Des Traynor cofounded Intercom back in 2011, when founders were still generally viewed as smart but socially awkward. Since then, Silicon ...

Users will be able to connect with their apartment building's intercom system to talk to guests and buzz them in right from their phone. Aimed squarely at apartment-dwellers, the wireless Ring ...