With AI putting the squeeze on SaaS providers, ITSM incumbent ServiceNow is embracing a consumption-based shift and an ...

Serval’s IT service management platform can simplify the automation of helpdesk workflows using a natural language interface, ...

ServiceNow patched three critical vulnerabilities in its AI platform that could let unauthenticated attackers execute code, ...

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ServiceNow, Inc. has rebounded 64% from April lows, outperforming peers since May, but remains 42% below all-time highs.

Having $1 million to invest gives you many options and flexibility—which can be both useful and daunting. The right ...

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NTT DATA has agreed to acquire Netgain AB and combine it with The Cloud People, creating what the company describes as Sweden’s largest pure-play ServiceNow business. The acquisition is expected to ...

Having launched an artificial intelligence-based virtual assistant in the spring, Experian plc is driving AI deeper into its ...

India is entering a defining phase of its AI journey. Enterprise AI investment grew 119% in a single year above the global ...

Enterprise leaders are currently navigating a shift in how customer service is automated. At the recent Xperience 2026 event, Genesys introduced four interconnected agentic orchestration ...

An AI-native platform can make the administrative layer itself agentic: continuously finding repetitive work, building the necessary resources across the service stack, exposing generated code for ...