Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. The study analyzed seven core elements: airline staff, digital tools ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Atlanta-based Delta Air Lines ranked No. 2 among U.S. airlines in the customer satisfaction study, tied with JetBlue. Dallas-based Southwest Airlines took the No. 1 spot, stepping ahead of Alaska ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

A new survey has ranked Southwest Airlines No. 1 for passenger satisfaction in economy or basic economy class. Delta Air Lines was ranked highest in satisfaction within the premium economy fare class.

In the premium economy seats, Delta ranks first for the third year ... staff were responsible for a nine-point increase in customer satisfaction with economy/basic economy customers.

Overall rankings show JetBlue Airways ranking the highest for first/business class satisfaction, followed by Delta Air Lines and Alaska Airlines. Delta won the customer satisfaction survey in the ...

Dallas-based Southwest Airlines took the No. 1 spot among U.S. airlines in the customer satisfaction study, soaring ahead of Alaska Airlines. Atlanta-based Delta Air Lines ranked No. 2 ...

JetBlue topped the chart in customer satisfaction for its business/first class cabins, and was second-best in the survey for its premium economy and standard economy product. Delta Air Lines ...