Hyundai Motor Group said in a September 13, 2026, announcement that it has put its Data Flywheel into full operation, ...

Learn CRM data management best practices for cleaner customer and revenue data, including validation, enrichment, ...

Operational disruption increasingly starts with a vendor, and boards now expect evidence that third-party risk is governed, not assumed.

Validity finds marketers are accelerating AI adoption despite weak CRM data, increasing risks tied to revenue loss, ...

Artificial intelligence is fast becoming wealth management’s defining technology priority. But as firms deploy copilots, ...

One of the most striking findings reveals the movement toward hybrid workforce models, where human agents share the customer experience (CX) with AI agents. While many contact centers are eagerly ...

Costa Rica’s CCSS roadmap aims to raise data maturity to at least 3.5/5 within three years by improving governance, data ...

Qualtrics announced the XM Data & AI Platform on September 9, 2026, an AI system the company says is built to simulate ...

Most insurers are deploying AI in customer-facing and operational areas, but data inefficiencies remain a major barrier, according to EXL's latest AI study. Processing Content Over half of insurers, ...

Financial institutions' success with AI hinges on institutional judgment, not just algorithms. Many organizations mistakenly view governance as a hindrance, measuring AI maturity by deployment rather ...

The Government Digital Service (GDS) and The National Archives have joined together to explore how public sector legal data can be prepared for artificial intelligence The GDS and The National ...