AI and smart data help businesses not only improve their service but also build good and meaningful relationships with customers.

Technology is transforming the job market, creating high-demand roles in AI, automation, cybersecurity and renewable energy, ...

More businesses are realizing the significant benefits of leveraging external expertise for growth. Historically, many ...

Although predictive analytics is already an established technology in the West, it remains an emerging technology in ...

For Intel, LEAP 2025 has offered a strategic platform to showcase its latest technological advancements and engage with a ...

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

Hemant Bodke works in this dynamic and transformative space, using his expertise as a Java developer to drive innovation in ...

AI in digital marketing transforms customer interactions and business model development as well as automation workflow management.

AI agents can learn, add context and identify sentiment, says Luke Willemse, sales and marketing manager at Decisioneering.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...