Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Remember the first time you used a smartphone? That moment when you realized that complex computing had become as simple as ...

Leveraging AI and data analytics for business transformationIssued by Nihka Technology GroupJohannesburg, 14 Feb 2025Visit our press officeFor informed decision-making. In the digital age, data is a ...

In this modern era, where technology is reshaping every facet of business, retail operations are no exception. Through her insightful research, Vinodhini Chandrasekaran explores the transformative ...

However, some things about customer experience have not changed ... AI will be able to leverage and analyse data and predictive analytics to deliver more personalised experiences, predicting your ...

For Intel, LEAP 2025 has offered a strategic platform to showcase its latest technological advancements and engage with a ...

Hemant Bodke works in this dynamic and transformative space, using his expertise as a Java developer to drive innovation in ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

Digital lending platforms make use of advanced technology, thereby making the loan process faster, simpler and more efficient ...

SAP made one of the most heavily promoted news announcements in recent history. But why SAP Business Data Cloud, and why now?

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...