The list is ranked in ascending order of the number ... postpaid phone customers, saw a 3.5% increase in service revenue for the year, and continued to lead the industry in customer retention.

The stocks are ranked in ascending order of the number of hedge funds that have ... particularly in customer retention and strategic bundling. It stated the following in its Q4 2024 investor ...

Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last year’s SaaStr or elsewhere, more voices have been calling for new approaches to CS — ones ...

YES and Comcast reached agreement to extend the deadline to 11:59 p.m. ET on March 31, delaying the removal of YES Network ...

Parkway Toyota’s Nick Latino shares how strong fixed ops strategies, customer retention, and efficiency drive profitability ...

Churn is not the result of a single catastrophic event. It is the culmination of a series of frustrating, value-draining ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

A lot depends on what growth stage you’re in. Customer success teams share many responsibilities across companies. They need to ensure that customers are achieving value with a company’s products or ...

Federal Communications Commission (FCC) Chair Brendan Carr did not address a social media post by President Trump demanding Comcast be forced to pay “vast sums” to the federal government when ...

The Cubs’ Marquee Sports Network expects Comcast to move it to a higher-priced tier on its Xfinity cable system soon and does not anticipate being dropped, the Sun-Times has learned. A Comcast ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...

Comcast Cable Service offers cable services ... The cost is determined by the number of channels included and access to premium channels (like HBO and Showtime). Xfinity is popular for its no ...