Create purposeful connections across various voice, video, and 20+ digital channels and make sure concerns are handled promptly and professionally every single time with the help of AI-powered routing ...
Quickly reach your customers using SMS at up to a 98% open rate and 7x engagement compared to email. These service providers are built on top of the RingCentral Platform. Apps that work for ...
The Microsoft Teams integration with RingCentral brings enterprise cloud telephony to your working environment. You and your team can enjoy RingCentral’s powerful communications capabilities, from ...
Total revenue up 5.9%; GAAP and non-GAAP margins and EPS all above high end of guidance 13% of ARR is now from customers utilizing a native paid AI product, doubling year-over-year Raising quarterly ...
Queue management sits between every inbound contact and the agent who answers it. When queue management fails, it fails quietly at first. A few calls sit in a queue 30 seconds too long. An agent ...
Total Revenue of $644 million, at higher end of guidance Record GAAP operating margin of 7.8% and non-GAAP operating margin of 22.9% ARR from customers utilizing paid AI products is over 10% of total ...
Meeting fatigue (or meeting overload) isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. With a hybrid workforce, many leaders think that they need more ...
In this modern era of digital technology, everyone needs a good internet connection. One of the most used internet options is called DSL. But what is DSL? Digital Subscriber Line (DSL) is a type of ...
We’ve all been there: you’re on an island vacation, or maybe a long weekend by the lake. As the final night of work-free bliss arrives, so does the familiar pit in your stomach. How many new emails ...
Work from home (WFH) and hybrid working are becoming a new standard, and video conferencing is the need of the hour. It’s the most logical solution to keep your remote workforce productive at home. If ...
The biggest problems that businesses face today aren’t limited to the problems related to hiring, marketing, or revenue. While those are all-season problems for businesses across the world, the real ...
In our latest AI Real Talk session, Kristen Koenig, RingCentral’s GM of AI & Collaboration GTM, spoke with Robin Gareiss, CEO and Principal Analyst at Metrigy, and Andy Watson, Global Vice President ...
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