One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge ...

Enterprise AI has hit a wall. While 74% of organizations are investing heavily, execution remains shallow, only 28% have deployed an enterprise-wide AI strategy, and 95% report zero return on initial ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

It may be hard to believe, but KMWorld has been spotlighting the 100 companies that matter in KM for over 20 years. In that time, a lot has changed. Companies have been bought, sold, and merged, and ...

Dayforce, Inc., a global human capital management (HCM) leader, announced its commitment to achieving Federal Risk and Authorization Management Program (FedRAMP) certification—reinforcing Dayforce’s ...

Cordial, a leader in messaging for enterprise marketing teams, announced that Tapestry, Inc., a global house of iconic accessories and lifestyle brands, has selected Cordial as its enterprise email ...

Casepoint, a leader in AI-powered legal, investigative, regulatory, compliance, and data discovery solutions for government agencies and enterprises, announced that Elastic has standardized eDiscovery ...

Attention to AI technologies, including generative AI and agentic AI, has escalated significantly since we expanded our list to 100 companies last year. It seems almost intuitively obvious to say ...

Arctera, a business unit of Cloud Software Group, is collaborating with Arca, an agentic legal AI platform, to help legal and compliance teams bring enterprise context directly into legal AI workflows ...