An ontology is a formal system for modeling concepts and their relationships. Unlike relational database systems, which are essentially interconnected tables, ontologies put a premium on the ...

This past year we became acutely aware of how interconnected we all are. The toilet paper shortage gave the world a glimpse at supply chains, and the pandemic as a whole was a crash course in how our ...

A big part of information architecture is organisation – creating the structure of a site. For most sites – particularly large ones – this means creating a hierarchical “tree” of topics. But to date, ...

“A controlled vocabulary is a way to insert an interpretive layer of semantics between the term entered by the user and the underlying database to better represent the original intention of the terms ...

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to ...

“Creating a clear plan early on can save you a lot of trouble down the road and minimize unwelcome surprises. The broad strokes of CV design are like any other type of design: planning and preparation ...

Just like with any other UX research or design tool, context plays a critical role in determining how effective prototyping will be for you. Prototyping is a big deal right now. We get wrapped up in ...

Not that familiar with “content strategy?” That’s ok. It’s in my job title, and I struggle every time I’m asked what I do for a living. Many people have no idea what it means, but even more people ...

Stakeholders are defined as “individuals or organizations who stand to gain or lose from the success or failure of a system” (“Nuseibeh and Easterbrook, 2000 ...

A conceptual model of an application is the model of the application that the designers want users to understand. By using the application, talking with other users, and reading the documentation, ...

In Part 2, we’ll look at how relationships are formed when people interact with products over time, and we’ll explore how people experience the emotion of “love.” Then, we’ll examine how basic product ...