HONOLULU (KHON2) — The State of Hawaii launched a new call center on Oct. 1 to help handle the backlog of jobless claims. Get news on the go with KHON 2GO, KHON’s morning podcast, every morning at 8 ...

Sheer frustration turned out to be the mother of Hunter Giambra's invention. Giambra, who owns Running Fox Technologies, developed a website he calls sweet revenge after getting hit with 10 robo calls ...

The woman Tonya Stevens called mom fell ill in 2015. Soon after hospice care moved in. Stevens says a robo dialer's incessant phone calls often came during visits with her grandmother. The calls were ...

Cohen is the author of the new book Supreme Inequality: The Supreme Court's 50-Year Battle for a More Unjust America You’re in an important meeting with your boss and your cell phone rings. You answer ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. OKLAHOMA CITY – Kelsey Hill was suspicious, ...

A collection agency’s use of a predictive dialer was a violation of the Telephone Consumer Protection Act, a Pennsylvania federal judge has ruled in a decision granting summary judgment to a man whose ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...