Last time I had Comcast, they told me that the professional install was not optional. The installer arrived close to on-time, then looked dumbfounded because my computer didn't have a start button. I ...

There's only so many times that you can write about Comcast acting like a rent-seeking monopolist before reaching the point where nothing will surprise you any more, and I think I'm there. Ars ...

Regarding our continuing saga transitioning from @home to the Comcast High-Speed Internet Service: Email update When we last left off, we had finally solved the connection failure that resulted after ...

Installation is the final step to switching internet providers or setting up internet in a new place and getting online. Professional installation may be necessary if you need new wiring to or inside ...

Late to the party, but here's my initial bill, showing the installation fee. Apparently the Comcast astroturf army is out in force. I did indeed call to arrange the installation, because I was ...