Less discussed, and arguably more consequential for whether it pays off, is what happens after the purchase order is signed: ...

Furthermore, 35 net new company-operated stores are planned for the year, down from about 40 guided last quarter.

By prioritizing the following four steps now, brands are better able to reap the rewards of autonomous customer experience ...

Every earnings season brings another wave of headlines attributing retail and fulfillment gains to artificial intelligence.

By targeting single sign-on (SSO) portals, identity providers, and cloud management platforms, intruders walk right through ...

Retailers have spent decades (and billions of dollars) building loyalty ecosystems designed to understand their customers, ...

Neighborhood Intelligence Inc. – the new corporate identity for Bed Bath & Beyond Inc. – is walking away from an acquisition ...

Retailers that understand the operational problems they want to solve will be better equipped to choose the right solution — ...

Millions of user records belonging to Carhartt customers have been leaked onto the dark web, exposing people’s names, email ...

The Home Depot expanded its AI assistant, Magic Apron, to include localized store knowledge to assist in-store shoppers.

Peak season planning is always a combination of in-depth modeling, informed assumptions and, most importantly, gutfeel guesswork.

U.S. retail sales over the upcoming November-December holiday shopping season are poised to set a new record this year and ...