Last year’s Readers’ Choice Awards winners were announced in the November/December 2025 issue of KMWorld magazine. See who won the 2025 KMWorld Readers’ Choice Awards here.

Enterprise AI has hit a wall. While 74% of organizations are investing heavily, execution remains shallow, only 28% have deployed an enterprise-wide AI strategy, and 95% report zero return on initial ...

Do you have your GSA replacement lined up? The gold standard of enterprise search, Google Search Appliance, reaches end of life 2019. It's time to start planning for your next search solution so you ...

Ready Knowledge and DataAI is entering our lives at astonishing speed. For KM professionals, it has many ramifications, not least of which is its ability to spread knowledge widely throughout an ...

This year’s list of 100 companies that matter in KM is an amalgam of old and new. Out of curiosity about the longevity of companies on the list, we went back a decade and identified 15 companies that ...

This year’s list of 100 companies that matter in KM reflects both the evolving landscape in which KM operates and the enduring value of knowledge sharing. The KMWorld team thoroughly enjoys putting ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively ...

Looking at trend-setting products of 2025, KMWorld sees the trend toward incorporating generative AI (GenAI) into products of interest to KMers continuing. The deluge of new advancements in the GenAI ...

The information is there. The challenge is to help executives, analysts, sales managers, support staff, and customers find and use the right information efficiently and effectively. Many enterprises ...

Changes in how organizations operate, provide products and services, interact with customers and partners, and support employees went into overdrive more than 2 years ago. While digital transformation ...

Attention to AI technologies, including generative AI and agentic AI, has escalated significantly since we expanded our list to 100 companies last year. It seems almost intuitively obvious to say ...

It may be hard to believe, but KMWorld has been spotlighting the 100 companies that matter in KM for over 20 years. In that time, a lot has changed. Companies have been bought, sold, and merged, and ...