food delivery arm Zomato, quick-commerce unit Blinkit, going-out business District and B2B grocery business for restaurants Hyperpure. “To work at Eternal will be to wake up every day knowing ...

group CEO and co-founder of Zomato, said in a letter filed with the BSE on February 6. "Eternal is a powerful name, and to be honest, it scares me to my core. It is a tall order to live up to.

Various types of food-related customer grievances are shared on social mediaPhoto Credit: X/ Moni848202 An X user's post claiming that they had been "scammed" by the same restaurant three times while ...

A distributors' lobby alleged that quick delivery platforms were indulged in predatory practices, including deep discounting.

Foodtech giant Zomato on Monday launched Nugget, an AI-based customer support platform. Founder Deepinder Goyal took to social media platform X to share the announcement. “Nugget helps ...

Goyal further shared that Nugget is now available to businesses worldwide, with 90% of companies that have seen the platform already signing up. Nugget is the first product launched by Zomato Labs ...

Zomato CEO Deepinder Goyal introduced Nugget, an AI-powered customer support platform designed to handle up to 80% of customer queries autonomously. Nugget, developed over three years and ...

The Nugget AI is currently available and has supported over 15 million customer interactions on platforms such as Zomato, Blinkit, and Hyperpure with a 99.99% uptime. To sign up for your business ...

which powers 15M+ support interactions/month for Zomato, Blinkit & Hyperpure. We're now opening it up to businesses worldwide-90% of companies who've seen Nugget have signed up, he further added.