But Zomato CEO Goyal claimed that scaling Bistro up isn’t the goal of this experiment. “It is to find a workable business model that the restaurant industry can replicate. India’s out-of ...

The ongoing dispute between the National Restaurant Association of India (NRAI) and food delivery platforms Swiggy and Zomato ...

Zepto founder Aadit Palicha has hit back at Zomato CEO Deepinder Goyal over his claim that the quick commerce industry burns ...

A distributors' lobby alleged that quick delivery platforms were indulged in predatory practices, including deep discounting.

Food and grocery delivery major Zomato has launched an artificial intelligence (AI)-powered customer support platform for businesses across the globe, the company’s co-founder and Group CEO ...

Goyal further shared that Nugget is now available to businesses worldwide, with 90% of companies that have seen the platform already signing up. Nugget is the first product launched by Zomato Labs ...

Zomato CEO Deepinder Goyal introduced Nugget, an AI-powered customer support platform designed to handle up to 80% of customer queries autonomously. Nugget, developed over three years and ...

Foodtech giant Zomato on Monday launched Nugget, an AI-based customer support platform. Founder Deepinder Goyal took to social media platform X to share the announcement. “Nugget helps ...

which powers 15M+ support interactions/month for Zomato, Blinkit & Hyperpure. We're now opening it up to businesses worldwide-90% of companies who've seen Nugget have signed up, he further added.