Food and grocery delivery major Zomato has launched an artificial intelligence (AI)-powered customer support platform for businesses across the globe, the company’s co-founder and Group CEO ...

10-minute food delivery is the new battlefield for Zomato and Swiggy, as the two companies enter another phase in their longstanding rivalry. Zomato and Swiggy walk into a bistro, ask to see the ...

Zomato CEO Deepinder Goyal has hired two people for the much-publicised position of chief of staff out of more than 18,000 applicants who applied for the role, the founder of the Gurugram-based ...

NEW DELHI, March 6 (Reuters) - Indian consumer products distributors have filed an antitrust case against big fast-delivery businesses of Zomato, Swiggy and Zepto, calling for an investigation ...

Zomato and newly-listed Swiggy are betting big on growth through quick-commerce but the spending required to ward off intense competition in the sector is spooking investors and has wiped off ...

Nugget is the first product launched by Zomato Labs, the company's innovation incubator. (Image/Reuters) Zomato has launched a cutting-edge, AI-driven, no-code customer support platform ...

Zomato CEO Deepinder Goyal introduced Nugget, an AI-powered customer support platform designed to handle up to 80% of customer queries autonomously. Nugget, developed over three years and ...

Last week, in a 748-word letter to shareholders, Zomato Limited founder and CEO Deepinder Goyal said the company was changing its name to Eternal Limited. It’s a name the company had been using ...

Foodtech giant Zomato on Monday launched Nugget, an AI-based customer support platform. Founder Deepinder Goyal took to social media platform X to share the announcement. “Nugget helps ...

Zomato recently changed its corporate name to Eternal. Now, the food and grocery delivery platform has launched AI-powered customer support dubbed -- Nugget. This innovation, designed to assist ...