ServiceNow launches standalone AI service desk to provide support in Teams, Slack, and email

Flow by ServiceNow, a standalone AI product that allows users to get help via chats in Microsoft Teams, Slack, or a Flow web app, or by email, rather than having to leave what they’re doing to open a ...
Business Wire

Tech Modernization Accelerates Australia’s Demand for ServiceNow Support

SYDNEY--(BUSINESS WIRE)--Australia’s market for ServiceNow-related services is growing faster than the global market for the platform itself, as enterprises look for support to better manage their ...
VentureBeat

ServiceNow’s new AI-powered service aims to support digital transformation efforts

Digital transformation — the adoption of digital technologies, broadly speaking — is accelerating in the enterprise. In 2020, worldwide spending on digital transformation reached $1.3 trillion, ...
techtarget

ServiceNow vs. Jira Service Desk for ITSM workflow management

In software design, workflows connect distributed app components. In software development and support, workflows play a similar role, binding together IT service management tasks. All IT service ...
ChannelE2E

ServiceNow, Nerdio Support Microsoft Windows 365 Cloud PCs

ServiceNow and Nerdio are among the first IT service management (ITSM) and MSP-centric software companies to support Microsoft Windows 365 -- which essentially delivers Windows 10 or Windows 11 as a ...