If your business has separate sales and tech-development department teams, it’s safe to assume they’ve had communication issues in the past. Maybe your sales team promised an unrealistic deadline to a ...

Over the years, customer communications have grown into a prominent part of what an enterprise communications infrastructure needs to support. This started in the late 1990s with call centers, ...

In recent weeks, I have covered the key elements of team and culture for business success. The third element, also a hot topic at the 2014 NSCA Business Leadership Conference, is communication.

Sales can often feel like a juggling act—balancing lead research, crafting personalized outreach, and following up across multiple platforms, all while trying to stay organized and efficient. If ...

Opinions expressed by Entrepreneur contributors are their own. According to a survey by Bluesource, roughly 25 percent of employees polled said they regarded email as a major productivity killer. And ...

With demand for vehicles currently outstripping supply, many dealers are looking for ways to streamline expenses and operate with fewer employees. In the sales department, this means that staff are ...

Tomas Diaz has a message for anyone who thinks personal attention is dead in the era of e-commerce: It’s more vital now than ever. “We're all social creatures,” he says. “People want to feel ...

KITCHENER, Ontario--(BUSINESS WIRE)--Video messaging leader Vidyard today announced the introduction of the industry’s first hyper-realistic AI Avatars – that look and sound just like the user – to ...

Communication, whether on the road or in the office, is key to Shimano American Corp., a maker and seller of high-end biking and fishing products. But the company needed a way to migrate from its old ...