Optus sent two emails about its triple-0 outage to the wrong public service email address, where they sat undetected for more than a day. The revelation came at an estimates hearing on Wednesday, ...

in brief Optus has blamed a spam attack on an email outage that occurred between late Wednesday and Thursday morning. "We did have some issues on Wednesday evening and our engineers rebooted the email ...

It has been revealed Optus sent a notification of the triple zero outage to the wrong email address, one which was not being ...

Optus has confirmed it is aware of the issue and has been responding to individual customers on social media. “Optus is aware some customers reported seeing incorrect information when activating their ...

The telco giant is being lashed over its efforts to reassure thousands of customers whose personal details were leaked.