The "normalization of deviance" describes how individuals or organizations gradually accept substandard practices as normal, leading to a progressive erosion of safety standards and an increased risk ...

“When the sociologist Diane Vaughan came up with the term ‘the normalization of deviance,’ she was referring to NASA administrators’ disregard of the flaw that caused the Challenger space shuttle to ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

Food Safety News publisher Bill Marler wrote something that stuck with me more than the case counts did. He pointed out that the FDA had flagged this exact risk before, at the same corporate family, ...

BALTIMORE, Md. – By their very nature, firefighters are deviants – but in a good way. So it’s almost natural there’s a “normalization of deviance” in the fire service. Lt. John Dixon, a fire ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

Although vendor-written, this contributed piece does not promote a product or service and has been edited and approved by Network World editors. How many times have you witnessed a sub-optimal IT ...