This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. CLEVELAND (WJW) — Starting Thursday, Nov. 17 ...

Beginning Thursday, it may cost you or your insurance company if you want to message with your Cleveland Clinic doctor via the health system’s electronic portal. The Cleveland-based health system said ...

CLEVELAND — Cleveland Clinic's MyChart feature has been a game-changer in the digital age, allowing the hospital system's patients to make appointments, check medical records and billing, and do so ...

The Cleveland Clinic will now bill for certain services on its MyChart portal used for telehealth and virtual messaging between patients and clinicians, according to an announcement from the system.

Cleveland Clinic will begin to bill for Epic MyChart messages requiring a provider’s clinical time and expertise beginning Nov. 17. Patients have been able to send MyChart messages for free, and ...

Cleveland Clinic began billing patients for electronic messages through Epic’s MyChart patient portal in November. Since then, it has charged fees for responses to less than 1 percent of the 110,000 ...

A Plain Dealer reader writes that the Cleveland Clinic is now charging for the use of its online feature, MyChart, apart from “the most mundane things like scheduling appointments and refilling ...

The Cleveland Clinic has heavily promoted using the MyChart site for the convenience of their patients and to give doctors time to answer questions without having to take them away from scheduled ...

Use of telemedicine services among seniors is once again up for consideration by Congress. A Tacoma-based health care network is now charging patients for certain types of online portal messaging with ...