Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...
Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...
Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...
Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI's competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...
Users will be able to connect with their apartment building's intercom system to talk to guests and buzz them in right from their phone. Aimed squarely at apartment-dwellers, the wireless Ring ...
One of the best ways to improve efficiency in a small office environment is to reduce the amount of time spent traveling between departments. An intercom system that connects the front desk to a back ...