As modern GM vehicles becomes more and more complex, the software that keeps everything running behind the scenes grows with it. At the center of all of it is GM Diagnostic Architect Kevin Cochran.

GM’s diagnostic process is built on precise workflows, approved tools, and thorough repair procedures to ensure accurate fault resolution. From mandatory pre- and post-repair scans to advanced ...

General Motors has initiated a phased service update to reprogram telematic control modules in select 2024–2026 vehicles, addressing outdated software that may require multiple programming cycles.