Delta's new Concierge app service uses AI to curate a personal travel experience for users before, during and after their ...

For frequent flyers, airline rewards memberships allow you to earn miles, access perks and pave the way for an enhanced travel experience. And Delta’s SkyMiles program seeks to grant members easy ...

There is a big advantage offered by Concierge over generic chatbots. The AI tool will be able to understand when a given situation requires the intervention of a human. As a result, it will know when ...