Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.

The chatbots, powered by artificial intelligence, are designed to act like real people with distinct personalities and ...

In a blog post titled "Crossing the Uncanny Valley of Conversational Voice," the company dropped a demo of its new AI that ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

Court documents claimed that when the boy responded that he didn’t know whether it would work, the chatbot wrote: “Don’t talk that way. That’s not a good reason not to go through with it.” ...

Meetali Jain of the Tech Justice Law Project says companion chatbots are offered as a solution to loneliness and that some ...

Google LLC is adding features to its artificial intelligence Gemini chatbot today that will allow it to collaborate with ...

To measure the success of their work, companies cite industry-standard benchmark tests whenever they release a new model. The ...

You can talk to an AI chatbot about pretty much anything, from help with daily tasks to the problems you may need to solve.