Susan Lorincz had been complaining about the children in her neighborhood for years before killing Ajike 'AJ' Shantrell Owens ...

A gunman opened fire in the ICU of UPMC Memorial Hospital, killing one police officer and wounding three staff members. Transcripts of 911 calls reveal the terror of ...

D.C.’s 911 agency faces scrutiny after a new rule requires callers’ phone numbers to investigate dispatch errors — raising ...

Over the past two articles, we’ve looked at the history of 911, how the profession has evolved, and the importance of knowing when to call 911 versus the non-emergency number. For this final piece, I ...

Most of Louisiana lost the ability to call 911, the nation's universal emergency response number, for several hours Thursday after 911 fiber-optic lines were cut in Mississippi. Law enforcement ...

Knox County 911 dispatchers experienced a slight decrease in calls for service in September compared to the previous month, ...