In a recent blog post release from IBM Watson, chatbots are becoming more and more common as channels for engagement. Whether they’re answering customer support questions, helping employees pick the ...

Over the past year, major newsrooms across the country have rolled out generative AI chatbots. The Hearst-owned San Francisco Chronicle came out with its Chowbot for foodies and a Kamala Harris “news ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Have you ever found yourself wishing for a chatbot that could do more than just answer basic questions—a tool that could seamlessly integrate with your existing business or personal systems, automate ...

Forbes contributors publish independent expert analyses and insights. Wes Kilgore covers the intersection of media and well-being. Update, Aug. 5, 2025: This story was edited to include information ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

A trio of artificial intelligence engineers who previously led projects at Google LLC, Meta Platforms Inc. and Samsung Electronics Co. Ltd. say they have raised $10 million for a new startup that aims ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so first.

Google is reportedly building new AI-powered chatbots based on celebrities and YouTube influencers. The idea isn’t groundbreaking — startups like Character.ai and companies like Meta have already ...