When performance issues look like people problems, they’re often really system problems—and this post shows how to spot the ...

Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

I hear it in every executive conversation and in almost every meeting I attend. There’s optimism in the air: teams are experimenting, pilots are underway, early results look promising, and it feels ...

In a recent consult with one of my career-coaching clients, she explained to me that an abrupt change in leadership had occurred. Her personal objectives were clear: to take 20 years of industry ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

Another teacher at my school recently loaned me a copy of "The Classroom Behavior Manual." Wow! I just read through the entire book yesterday! This book is speaking directly about my school's student ...

Leaders who lead through either control or people-pleasing do so for reasons that can be traced back to childhood trauma. Self-recognition of these patterns is the first step toward breaking ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...