Add Yahoo as a preferred source to see more of our stories on Google. Sam Altman said AI will take customer service jobs first, and programmers may be next. Altman warned that AI will compress ...

Bharti Group Chairman Sunil Mittal emphasized the transformative power of Artificial Intelligence in various sectors including healthcare, education, and medical sciences at the India AI Impact Summit ...

Stuart Dorman reveals how AI will transform contact centres into strategic powerhouses during recent CCMA 2026 ...

In today's competitive landscape, customer experience (CX) stands as the key differentiator for businesses globally. The stakes are undeniably high, with a staggering $3.8 trillion in sales at risk ...

To lead the agentic AI revolution in 2026, the United States must sustain export controls, scale its tech stack globally, and promote adoption of US-aligned agentic AI. The age of agentic artificial ...

When I look at the rise of artificial intelligence today, I am reminded of history’s defining moments, the inventions and breakthroughs that didn’t just improve industries but redefined civilization.