Klarna, the Swedish “buy now ... there it is handled like a defaulted credit card…” another said. Internet culture is chaotic—but we’ll break it down for you in one daily email.

Though morale at Klarna had generally been high because of its collaborative culture and competitive pay, a relatively small group of workers had formed a union in 2020. The union roughly doubled ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

She reports on culture, society, human interest and technology ... So when I heard that "buy now, pay later" leader Klarna had launched an artificial intelligence shopping assistant that helps ...

But why has this kind of payment culture become so normalised? As it turns out, I’m not alone in my reliance on Klarna. BNPL services have become commonplace in the digital shopping sphere ...